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Get started with the eero app

Step-by-step guide to downloading the eero app and creating your account

What you'll need:
  1. Internet service provided into your home

  2. A smartphone with mobile data and Bluetooth turned on (If you don’t have access to a data connection, see our workaround instructions here)

  3. eero iOS app or Android app on your phone - we will show you how to do this below.

  4. An email address and phone number to activate and sign in to your account

  5. Cable or DSL modem.

Step 2: Create your account

When you open the eero mobile app, you'll be prompted to create an eero account through a guided setup process.

Step 1

Open the eero mobile app and tap the 'Get started' button.

Step 2

You can log in with your existing Amazon account or create an eero account.

Step 3

If creating a new account, enter in your information.

Step 4

Select your country from the dropdown list, review the Terms & Conditions, and tap 'Confirm' to proceed.

Step 5

A verification code will be sent to your email. Enter the code to validate your account.

Step 6

Your eero account should now be set up, and you can tap 'Start setup' to begin.

You're now ready to connect your eero

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