Get in touch
Need help? Contact our Customer Services team, or manage your account and find support through Customer Portal, Live Chat, or our Support Hub.
If you are a Gigaclear customer and need assistance with your broadband service, please contact our Oxfordshire-based Customer Services team on 01865 591 131 or email support@gigaclear.com
In addition to the contact details below, existing customers can access their account through the Customer Portal on our website Customer Portal where you can self-service many billing or account issues. Use our live chat or our Support Hub for help with the most common issues.
Opening hours
Sales
Monday-Friday - 9am - 7:30pm
Saturday - 9am - 5.30pm
Bank Holidays - 10am - 4pm
T: 03708 637 606
E: sales@gigaclear.com
Customer Service
Monday-Friday - 8am - 8pm (Phone lines open 8am – 7pm)
Saturday - 9am - 5.30pm
Sunday - 10am - 3pm Live Chat Only
Bank Holidays - 10am - 5pm
T: 01865 591 131
Chat with us
Contract Renewals
Monday-Friday - 9am - 7.30pm
Saturday - 9am - 5.30pm
Bank Holidays - 10am - 5pm
T: 01865 968 646
E: customerloyalty@gigaclear.com
Media Enquiries
For all press and media enquiries about our products or services, please contact the press office.
E: media.enquiries@gigaclear.com
Head Office
Gigaclear Ltd, Building One, Wyndyke Furlong, Abingdon, Oxon, OX14 1UQ.
