Apprentice Facilities Administrator - Head Office - Abingdon , Oxon

13 Month FTC
Up to £20,000 per annum
Office based

Reporting to the Indirect Purchasing and Facilities Manager, the Facilities Administration Assistant/Receptionist will be responsible for carrying out a variety of administration duties (8:30am to 12pm), and providing HQ reception/switchboard services (1pm to 5pm). It is a role that is involved in many areas of the business where ad-hoc requests will be acted upon in a professional and friendly manner, ensuring the day to day delivery of high-quality facilities services to our Head Office and regional offices. In addition to the provision of Facilities services to our offices the department also provides other support services to the company, including travel bookings (hotel/ train/flights), vehicle fleet and Senior Leadership Team.

Network Engineer - Head Office - Abingdon , Oxon

Permanent
Up to £40,000 per annum
Office based

Reporting to the Head of networks, the network engineer will be responsible for providing 3rd line support, deployment of design solutions. We are looking for an affable, flexible and analytical individual who can Think, Drive, Support, Coordinate and Deliver. The right candidate will be able to work autonomously and as a group member, and will be motivated by being part of an organisation with the ability to push through and deliver on objectives.

Network Access Coordinator - North Central Region - Daventry, Northants

Permanent
Up to £27,000 per annum
Office based

The Network Access Coordinator will schedule and prioritize the Network Access Agreements required in line with the Planning, Build and Delivery Teams’ schedules. Working closely with the Network Access Officer(s) or the delivery of major telecommunications FTTP projects. This role requires commitment, flexibility and accuracy to meet high quality standards.

HSEQ Advisor - Head Office - Abingdon , Oxon

Permanent
Up to £45,000 per annum plus Company Vehicle
Field based

Reporting into the HSEQ Director the HSEQ Advisor will play a critical role in supporting the provision of HSEQ across our rapidly expanding Direct Labour Organisation (DLO), which will consist of field based fibre and civils engineers installing, maintaining, fault fixing and carrying out future build of our FTTP network.

Trainee Designer - Central Region - Abingdon, Oxon & Bucks

Permanent
Up to £26,000 per annum
Office based

The team focus on producing a technical design that contains enough detailed and validated information about a cabinet area to give increased confidence in build and cost accuracy. This will also allow the delivery team and our contractors to build the Gigaclear network with minimal change and maximum efficiency. The team take ownership on build area by working on any changes to the design post the start of build.


A Trainee Designer is required to not only support these activities, but to grow and develop their skillset and responsibilities to progress to a designer/surveyor as part of a development plan.

Project Delivery Lead - East Region – Witham, Essex & Herts

Permanent
Up to £40,000 per annum Plus Company Vehicle
Field based

You will be responsible for a variety of tasks to support the delivery of a quality FTTP network. The Project Delivery Lead will be responsible for ensuring appropriate actions are taken with contractors, ensuring compliance across the board to the SROH, NJUG guidelines and HAUC spec. The Project Delivery Lead will be the single point of contact on all quality and build related issues and will take full ownership throughout build with the Project Managers support.

Head of Business Services - Head Office - Abingdon , Oxon

Permanent
Up to £72,000 per annum; plus car allowance; plus commission
Office based

The Head of Business leads Gigaclear’s B2B strategy and Business Services Team to grow our market share. This is a new, high-profile leadership position that is part of Gigaclear’s senior management team and will work with teams across the company to deliver the objective of B2B growth. The role however is hands on and will require significant personal commitment to delivering the plan.

The Head of Business will build and lead a new team to deliver proposition development, pricing, direct and indirect sales channels, and dedicated business customer support. They will also work closely with Build teams who are developing the network to deliver more ‘ready for service’ business premises.

Customer Experience Team Lead - Head Office - Abingdon , Oxon

Permanent
Up to £27,000 per annum
Office based

Our Customer Experience team is evolving as we start to transform our processes and technology. We aim to deliver a zero-touch customer contact and operation, enabling Gigaclear to deliver a world class experience to our customers.

In this role, you will be focused on leading a Customer Experience team, empowering and enabling them to handle all types of customer queries throughout the lifecycle of our customers. This is a first step into line management reporting into to the Customer Experience Manager.

 

Project Delivery Lead - Central Region - Abingdon, Oxon & Bucks

Permanent
Up to £40,000 per annum plus Company Van
Field based

Reporting to the Project Manager, the Project Delivery Lead will be responsible for a variety of tasks to support the delivery of a quality FTTP network. The Project Delivery Lead will be responsible for ensuring appropriate actions are taken with contractors, ensuring compliance across the board to the SROH, NJUG guidelines and HAUC spec. The Project Delivery Lead will be the single point of contact on all quality and build related issues and will take full ownership throughout build with the Project Managers support.

Customer Experience Advisor - Head Office - Abingdon , Oxon

Permanent
Up to £23,000 per annum
Office based

The Customer Experience Advisor role is responsible for delivering an exceptional customer service to Gigaclear customers over many platforms. Working alongside the Customer Experience management team to develop a premium service experience at each customer touch point.


The main purpose of the role is to handle customer queries relating to the customer installation and activation process, first line technical support, billing and account queries, and customer retention.

Planner - Head Office - Abingdon , Oxon

Permanent
Up to £45,000 per annum
Office based

You will play a critical role as the Planner on some of the most exciting infrastructure projects that aim to bring ultrafast broadband to the most challenging to reach parts of rural England. Day to day you will support the programme manager in producing project plans from inception to completion and manage all changes and their impact on the plans and schedules. Alongside the Project Controller you will also drive performance against the project plan to deliver on time, cost and quality.

Community Engagement Manager - Central Region - Abingdon, Oxon & Bucks

Permanent
Up to £35,000 plus car allowance
Field based

As the Community Engagement Manager will also create and implement a marketing communications plan, in line with the overall marketing communications plan set out centrally, while making it attuned to the needs of the region and adaptive to the evolving regional network build programme. You will aim to deliver an accurate, timely and relevant stream of customer communications throughout the network build programme phases, in order to manage expectations, build brand awareness and encourage brand advocacy – ultimately helping to create communities that love us.

Design Lead - North Central Region - Daventry, Northants

Permanent
Up to £50,000 per annum
Office based

The Regional Design Lead will be responsible for all design elements of the Gigaclear fibre network in their own regional area.

The Regional Design Lead will act also act as a Team Leader for all design resource at a regional level, they will provide day to day supervision of team members and will manage, prioritise and allocate tasks based on priorities set by the programme manager.

Designer/ Surveyor - North Central Region - Daventry, Northants

Permanent
Up to £40,000 per annum plus Company Van
Field based

As the Mobile Planner/ Surveyors, you will be responsible for all design activities associated with Gigaclear’s FTTP network design. The role will focus on producing a technical design that contains enough detailed and validated information about a cabinet area to give increased confidence in build and cost accuracy. This will also allow the delivery team and our contractors to build the Gigaclear network with minimal change and maximum efficiency.

Project Manager - South Central Region - Aldermaston, Berks & Wilts

Permanent
Up to £55,000 per annum plus car allowance
Field based

The Project Manager will be the single point of contact for the Tier 1 Contractor and will ensure that projects are delivered on time, to quality and to cost. The Project Manager will have line management responsibility for project delivery leads and will be responsible for delivering FTTP networks within the framework of BDUK funded and commercial contracts.

Operations Release Manager - North Central Region - Daventry, Northants

Permanent
Up to £65,000 per annum
Office based

Responsible for the successful introduction and roll-out of new telecoms technology products, services and tools into the Delivery and Operations functions. Work closely with functions and departments to coordinate and manage new product workstreams and dependencies. Develop and manage release and readiness programmes to coordinate workstreams to facilitate the industrialization and scaling of new products and services.

Regional Head of Commercial Services - South Central Region - Aldermaston, Berks & Wilts

Permanent
Up to £70,000 per annum
Office based

The Regional Head of Commercial Services will head up the regional team comprising of the Regional Commercial Finance Manager and the Project Controls Manager. They will hold Regional Commercial Management responsibility for the implementation of commercial ways of working, recommending client/supply chain risk sharing and leading contract formation (typically NEC forms of contract), deploying strong post contract management resulting in prompt and fair administration.

Project Controls and Finance Manager - Central Region - Abingdon, Oxon & Bucks

Permanent
Up to £55,000 per annum
Office based

In this role, you will play a crucial role on some of the most exciting infrastructure projects that aim to bring ultrafast broadband to the most challenging to reach parts of rural England. Day to day you will support the project teams in establishing performance management baselines, assessing the cost impact of changes, performing estimates to complete and reporting earned value metrics. Alongside the Project Planner you will also drive performance against the project plan to deliver on time, cost and quality.

Regional Commercial Manager - North Central Region - Daventry, Northants

Permanent
Up to £55,000 per annum
Office based

In this role, you will be responsible for implementing commercial ways of working, recommending client/supply chain risk sharing and leading contract formation (typically NEC forms of contract), deploying strong post contract management resulting in prompt and fair administration.

Project Controls and Finance Manager - East Region – Witham, Essex & Herts

Permanent
Up to £55,000 per annum
Office based

In this role, you will play a crucial role on some of the most exciting infrastructure projects that aim to bring ultrafast broadband to the most challenging to reach parts of rural England. Day to day you will support the project teams in establishing performance management baselines, assessing the cost impact of changes, performing estimates to complete and reporting earned value metrics. Alongside the Project Planner you will also drive performance against the project plan to deliver on time, cost and quality.

Billings and Collections Assistant - Head Office - Abingdon , Oxon

Permanent
Up to £25,000 per annum
Office based

As the Billing and Collections Assistant you will play a key role in ensuring that the data within the billing system is kept up to date. You will communicate regularly with our customers by telephone, email and in writing, responding to their queries in accordance with our customer service standards. You will also provide support to the Collections Manager, contacting customers in default of our payment terms or whose direct debit instructions have been cancelled or failed to support them to bring their account back into order.

HSEQ Manager - Head Office - Abingdon , Oxon

Permanent
Up to £50,000 plus £6,000 car allowance
Home / Field based

The HSEQ Manager will be working in a team consisting of Regional HSEQ Inspectors. The role holder will provide Health, Safety, Environment and Quality leadership, working closely with the HSEQ Director to develop and deliver an organisational framework which enables us to deliver against our vision.

Project Delivery Lead - North Central Region - Daventry, Northants

Permanent
Up to £40,000 per annum plus Company Van
Home / Field based

Reporting to the Project Manager (Post Delivery), the Project Delivery Lead (Post Delivery) will be responsible for a variety of tasks to support the delivery of a quality FTTP network on disconnected works, RFSI, installations and any other projects. The Project Delivery Lead will be responsible for ensuring appropriate actions are taken with contractors, ensuring compliance across the board to the SROH, NJUG guidelines and HAUC spec. The Project Delivery Lead will be the single point of contact on all quality and build/installation related issues and will take full ownership throughout the work with the Project Managers support.

Designer/ Surveyor - Central Region - Abingdon, Oxon & Bucks

Permanent
Up to £40,000 per annum plus Company Van
Field based

As the Mobile Planner/ Surveyors, you will be responsible for all design activities associated with Gigaclear’s FTTP network design. The role will focus on producing a technical design that contains enough detailed and validated information about a cabinet area to give increased confidence in build and cost accuracy. This will also allow the delivery team and our contractors to build the Gigaclear network with minimal change and maximum efficiency.

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