“It's fantastic to be part of such a friendly, welcoming organisation where everyone is working hard to achieve our vision.”
Thinking about a new challenge or
perhaps a change in career?
You can view all of our current vacancies here. Teams which are growing at the moment and where we are always on the look out for applications from talented people are:
- Ensure appropriate actions are taken with contractors
- Ensure compliance across the board to the SROH, NJUG guidelines and HAUC spec
- Are a single point of contact on all quality and build related issues and will take full ownership throughout build with the support of our project managers
- Fibre break fault fix (fibre testing & splicing) and minor civils / correctional works
- Ensure our customers receive an unrivalled experience
We look for Engineers experienced with fibre and / or installation experience and those looking for a break into the sector. We offer clear training pathways and a track record of offering progression.
- Dealing with a range of enquires from providing technical support right through to account and billing queries
- Acting as the first point of contact for all customer queries, and handling communications professionally and efficiently through a mixture of channels, including but not limited to phone, email, webchat, online forums, and social media.
- Be an ambassador of the Gigaclear brand, displaying empathy with a calm and methodical approach, in turn delivering premium customer service.