More about internet telephone (VoIP) for business

About IP Phone Services Costs Switching to Vonage Phone

About Internet phone (VOIP) services

VoIP (or Voice over Internet Protocol) is a great new way to make and receive phone calls using your broadband Internet connection instead of your standard phone line. Your phone calls are converted into data that through your high-speed Internet connection just like email. It comes out the other end just like a regular phone call. Your callers will never know that it’s any different since it sounds just like a regular phone call.

Vonage Phone Services

We work with Vonage, one of the world’s largest broadband telephone service providers.

Vonage provides a telephone service that uses the Gigaclear fibre network, meaning it has everything you’d expect from your landline and a lot more, for a lot less money. You can use your existing telephones and can usually keep your existing number.*

Alternatively, choose any available number that suits you from their online order system. Of course, with Gigaclear, if you don’t need a landline telephone then you don’t have to have one, giving you the benefit of not being tied into paying line rental unnecessarily.

Learn more about Vonage

Features and Set Up

Vonage phone services are easy to set up and install. You can enjoy crystal clear calls instantly.

Vonage provides you with a small box that is your telephone adaptor. They will also supply you with a telephone socket for your existing handset(s) and a network connection to plug into your Gigaclear router. The table below details the key features.

 

Summary

More info

Calling features at a glance

  • Vonage calling features are FREE and included with all plans.
  • From making sure you never miss a call to anonymous callers.
  • Vonage has a feature to make your service better.

How does it work?

  • It is simple – all you need is to connect your Gigaclear broadband Connection, your regular home phone and your Vonage Box ™
  • When all three are connected you are all set to make phone calls in exactly the same way As you always did, just lift your handset and dial.

How do I set-up?

  • Step 1: Connect your Vonage Box to your existing broadband.
  • Step 2: Plug your phone into your Vonage Box.
  • Step 3: Pick up your phone and ring somebody.

Calling features at a glance

  • Vonage calling features are FREE and included with all plans.
  • From making sure you never miss a call to anonymous callers.
  • Vonage has a feature to make your service better.
Watch the video

How does it work?

  • It is simple – all you need is to connect your Gigaclear broadband Connection, your regular home phone and your Vonage Box ™
  • When all three are connected you are all set to make phone calls in exactly the same way As you always did, just lift your handset and dial.
Watch the video

How do I set-up?

  • Step 1: Connect your Vonage Box to your existing broadband.
  • Step 2: Plug your phone into your Vonage Box.
  • Step 3: Pick up your phone and ring somebody.
Watch the video

What does it cost?

Vonage has a range of call plans to suit your telephone use. Importantly, all features are included within the price, so you won’t get caught out by hidden charges.

 

Costs

Optional Upgrades

Business Unlimited

£17.00/month

Unlimited¹ UK Landline & Mobile Calls

Choice of area code & number

FREE activation

Add unlimited¹ international calling to more than 60 countries for £3.33/month

Business Unlimited

Costs

Unlimited¹ UK Landline & Mobile Calls

Choice of area code & number

FREE activation

Optional upgrades

Add unlimited¹ international calling to more than 60 countries for £3.33/month

Please note, the prices displayed will come into effect from the 1st June 2017.

¹Unlimited and inclusive calling applies to UK landline numbers starting with 01, 02, and 03, UK mobiles on all major UK mobile networks (Vodafone, O2, EE, Three, Virgin Mobile (EE), Asda Mobile (EE) and Tesco Mobile (O2)) and international geographic landline numbers and mobiles where specified.
¹¹A call set up fee (CSF) may apply to calls outside your call plan. Calls outside your call plan are billed per minute, part minutes are billed as whole minutes and are rounded to the nearest whole penny. Calls to service numbers are charged at the advertised service charge plus an access charge. Details of access charges and CSF can be found on our rates page or by calling the call centre on 0808 178 9615.

Switching to Vonage phone services

If service, cost and flexibility are high on your wish list, then Vonage is for you and switching and saving is straightforward.

To make the switch, simply tell us on your Gigaclear order form or call Vonage on 0808 178 9620.

NOTE: do not order your Vonage service until your Gigaclear service is being or has been installed, and DO NOT start the number port process until your Gigaclear and Vonage service is working. Remember to tell Vonage that you’re a Gigaclear customer and they will waive the connection fee.

*Most numbers can be ported to Vonage. Call them on 0808 178 9620 to check.

Make the switch now