Is your business well connected?

Better broadband for business

Future-proof your business with an ultrafast, ultra-reliable network. Whatever your size, there’s a package to suit.

Gigaclear ultrafast broadband is delivered over a pure fibre network, so it always delivers ultrafast, ultra-reliable and unlimited broadband direct to your business. Our wide range of tailored packages help you gain a competitive advantage online to deliver a reliable customer service at speed, that won’t hurt your bottom line.

I’m looking for broadand only…

Business 100 Unlimited

Up to 100Mbps upload/download

Telephone support 9-5 business days

Maintenance 3 business days

24 month minimum term with 3 months notice

Monthly cost

Activation fee

£85.50*

£166.67

Installation charge not included

Business 250 Unlimited

Up to 250Mbps upload/download

Telephone support 9-5 business days

Maintenance Next business day

24 month minimum term with 3 months notice

Monthly cost

Activation fee

£142.45*

£166.67

Installation charge not included

Business 500 Unlimited

Up to 500Mbps upload/download

Telephone support 9-5 business days

Maintenance Next business day

24 month minimum term with 3 months notice

Monthly cost

Activation fee

£284.90*

£166.67

Installation charge not included

Business 1G Unlimited

Up to 1Gbps upload/download

Telephone support 9-5 business days

Maintenance Next business day

24 month minimum term with 3 months notice

Monthly cost

Activation fee

£477.60*

£166.67

Installation charge not included

Price effective from Jan 1st 2018

Information about internet phone (VOIP)…

Light

Browsing, online shopping, emails

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Medium

Browsing, streaming movies, video calls

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Heavy

Working from home, streaming movies, gaming, video calls

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Light

Working from home, streaming movies, gaming, video calls

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Business Broadband Package Options (Note some options are already included in some packages)
Code Product Product description Cost
GIGBRID Bridging Only (no routing) For use with own router/firewall £4.17/month
FIXIPV4 Static IPv4 Address Permanent IPv4 Address incl
EXTRAIP8 8 Additional IPv4 Addresses Block of 8 IPv4 addresses (6 useable as /29) £12.50/month
SUP5 Extended Telephone Support Telephone Support 8am-8pm, 7 days/week £43.17/month*
SUP7 24/7 Telephone Support Telephone Support 24*365 £86.33/month*
SLA10 Next Business Day Maintenance Next Day onsite maintenance (business days) £43.17/month*
SLA20 Next Any Day Maintenance Next Day onsite maintenance, 7 days/week £64.75/month*
SLA30 4Hr Onsite Maintenance 4Hr onsite maintenance, 7 days/week £172.67/month*
SLA40 8Hr Guaranteed Fix 8Hr fix £259/month*

Business services provided are covered by our Broadband Service Terms and subject to our Acceptable Use Policy

Important Information about Price Changes

We review our charges annually and any price changes take effect from 1st January each year. Any increase in price will be limited to 2% above the Retail Price Index in June of the year prior to the January in which the increase takes effect. We will give you at least one month’s notice of any changes to our prices and you will be entitled to contact us to terminate our contract without penalty if you do not agree to accept our price changes.

Installation

Your installation will be carried out either by one of our own Gigaclear installation teams or by one of our trusted partners, who carry out installations on our behalf. All installers work to our agreed standards using our approved equipment. The amount you pay for our installation service is banded according to the installation service you have ordered. Bands A – C are fixed cost installations. Band D is for special projects which must have a bespoke survey and costing. See below on fixed installation charges.

Band A Band B Band C Band D
Distance between street fibre pot and router location is 10 metres or less. Distance between street fibre pot and router location is over 10 metres but is no longer than 35 metres. Distance between street fibre pot and router location is over 35 metres but is no longer than 100 metres. Please see Band D criteria below
£108.33 excl. VAT £166.66 excl. VAT £249.99 excl. VAT Treated as a special project and quoted on an individual basis
Additional Services Price Menu

Internal white cable kit

Internal cable run over 3m

Post installation router relocation

Site Survey (comes free of charge for all special projects)

*All prices exclude VAT

£30.00

£70.00

£85.00

£50.00

Band D installation criteria

This applies for installations:

• which are over 100m between the connection pot and the router; or
• which require hot lay tarmac to reinstate the ground; or
• where more than 10m concrete or tarmac area is required to be reinstated; or
• where over 5 metres of block paving or flag stone is required to be lifted and reinstated; or
• some other unusual surface that will need specialist skills to lift and reinstate.


Our sales team can help you to decide which band applies to your premise. If you are not sure and would like to arrange a survey (where you do not fall into Band D), please contact our customer care team to discuss the cost of the survey and make an appointment.

If you know that the installation for your property will require over 100 metres of cable, or the installation meets any of the Band D criteria, please let us know at the time of booking, so we can arrange a survey for you prior to your installation.

Installation services provided are covered by our Installation Terms