We have compiled some of our most Frequently Asked Questions below, in easy-to-use sections. From General Enquiries to details on how to get the best out of your ultrafast full fibre broadband connection, just click the appropriate box for plenty of helpful hints and advice.
We are unable to swap the router out directly because of its optic-decoding function. However, it can be bypassed with Bridge mode as this will present your WAN IP address to whichever router you may prefer to use. There are other methods of working with additional access points but Bridge mode is probably the most straight forward.