How do I test my broadband speed?
Speed tests can be complex and influenced by a number of factors, including the device you are testing from, whether you are doing it via Wi-Fi or if you have connected a computer to the router using an Ethernet cable.
A hard-wired test is the most fair and accurate - but you should also test the speed using different browsers too.
To take you through getting the best from a speed test, we have created a guide to read before you run the one we offer through our website, which is verified by Ookla. You can download and view the guide by clicking here.