How do I know if I am on the right package?

If you have never experienced a good internet connection then it can be difficult to work out exactly what you are going to need now and in the future. For example, a lower speed may be sufficient if you live alone or are doing basic computing and internet tasks. 

But if you are using multiple devices in the household or are planning to stream TV or movies, play online games and upload images and video then you may well need higher bandwidth to support you. As a frame of reference, a single 4k video stream can use around 15mb/s.

It is worth remembering that we offer a range of packages to suit any needs and you can upgrade at any time. There are also no limits on the amount of data you can download. If you are in doubt, just give us a ring and we can check whether you are maxing out your bandwidth and help you move forward.

Alternatively, just answer some simple questions using our "Who Are You" tool and we will help you to decide which package is best for you.

Can I get Gigaclear?